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Efficient, transparent and cost-effective
Our Service-Super-Tools
Egal ob Wartung, Reparatur oder Validierung - unsere heldenhafte Freunde von MELAG sorgen für reibungslose Abläufe beim technischen Service.
Customer reviews
Service is that easy with SteriHero x MELAG
This is where you speak: Whether maintenance, validation or repair - our hygiene experts provide competent and reliable support for your service enquiries.
4,9
30 Customer reviews
Reviews by customers
Hameln Eye Centre GbRverified
Always available
We are very satisfied with the service. Mr Dennis Dell'Anna is always available and always very friendly. Our enquiries are always dealt with very quickly and competently. Above all, he is on hand immediately when problems arise and resolves them professionally.
Podiatry Anna Nordlohverified
Friendly and fast
Very friendly staff, whether on the phone or on site! They immediately looked for a solution to my problem and helped me quickly! Service is still very important in this company!!!
MVZ Dr Siebersverified
More than satisfied
Very competent service technicians! Friendly, punctual and professional. The work was carried out quickly, cleanly and reliably. Absolutely recommendable! Many thanks to Steffen!
Centre for Implantology Dr Lübkeverified
Clear recommendation 👍
The technicians were very competent and friendly. Everything was done professionally and reliably... absolutely recommendable. 😊👍
Dr Brigitte Krugverified
Happy
Technician checked everything, worked in a focussed manner and was punctual. Friendly service staff on the phone, quick response to questions about the invoice, etc. Nothing to complain about at the moment.
Podologiepraxis Mirjam Kahler-Feldmannverified
Verlässlicher Support für unser Gerät
Service from MELAG for MELAG - you can rely on it! MELAG customer service impressed us with the excellent service we received for our MELAG Euroklav 29 VS+.
Frequently Asked Questions (FAQ)
You have questions? We the answers!
These are your service heroes
Technical customer service
4,9
30 Customer reviews
You take care of your patients, we take care of your reprocessing room: SteriHero's comprehensive technical customer service is implemented by our heroic friends at MELAG and works closely with our trained specialist trade partners. This enables us to overcome even the most complex challenges in the shortest possible time and offer fair, sustainable solutions for maintenance, repair and validation.
Validation for your safety: like superheroes who keep order, we validate your reprocessing processes from cleaning to storage.
And the best thing? With the SteriHero x MELAG combination offer, you not only save one journey, but also 10% on the validation offer (if you order maintenance at the same time).
Protect the environment like a superhero! At SteriHero, we rely on digital feats of strength to save paper. In our download centre you will find all documents as environmentally friendly PDF files, available anytime and anywhere.
The SteriHero service network with over 900 specialist dealers and the heroic MELAG hygiene technicians ensures a personalised service in your practice.
Checking the SteriHero qualification of your service partner
Safe with the confidence of a superhero: We screen every service technician for training on SteriHero products. This ensures that your product is in the hands of a true hero who not only has the skills, but also the knowledge required to handle your device with the utmost care and expertise.
